Privacy Policy

Privacy Policy and Terms & Conditions

Headspace Physio

Effective Date: June 1, 2026

Headspace Physio ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy describes how we collect, use, and protect information when you visit our website at www.headspacephysio.com or contact us regarding our services.

By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: When you contact us, request a consultation, or submit a form on our website, we may collect your name, phone number, email address, and the content of your inquiry.

Health-Related Information: If you share details about your symptoms, conditions, or treatment history when reaching out to us, we may collect that information to respond to your inquiry and coordinate your care appropriately.

Automatically Collected Information: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device type, pages viewed, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

Communication Records: If you contact us by phone, email, or through our website contact form, we may retain records of those communications.

How Information Is Used

We use the information we collect to:

Respond to your questions and inquiries
Schedule and confirm appointments
Coordinate care and communicate about your treatment
Send appointment reminders and administrative or billing notifications
Improve our website and understand how visitors interact with it
Comply with applicable legal obligations
Protect the security and integrity of our services

We do not use your personal information for marketing or promotional purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

Text Messaging & Mobile Data Compliance

SMS Program Description

Headspace Physio uses text messaging for care coordination purposes only. Messages may include appointment reminders, scheduling updates, administrative notifications, and billing communications. We do not send marketing or promotional text messages.

Opt-In

You may opt in to receive text messages from Headspace Physio by checking the designated consent checkbox on our website contact form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

Reply STOP to opt out. Reply HELP for help. You may also contact us directly by phone or email to request removal from our text messaging program at any time.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply. Please contact your wireless carrier for details regarding your plan.

Carrier Disclaimer

Headspace Physio is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our text messaging program is intended for individuals 18 years of age and older. By opting in to receive text messages, you confirm that you are at least 18 years old.

Links to Privacy Policy

For information about how we collect, use, and protect your personal information, please review our full Privacy Policy at www.headspacephysio.com.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell, rent, or trade your personal information to any third party.

We do not share mobile opt-in information or SMS consent data with any third party for any purpose.

We may share your information only in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or delivering our services, subject to confidentiality agreements that prohibit them from using or disclosing your information for any other purpose.

Legal Compliance: We may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights or the safety of others.

Healthcare Operations: We handle patient information in accordance with applicable healthcare laws and regulations.

We do not share your personal information with advertising partners, data brokers, or marketing networks.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to applicable legal obligations
Withdraw consent to receive text messages at any time by replying STOP or contacting us directly
Submit questions or concerns about how your information is collected and used

To exercise any of these rights, please contact us using the information provided in the Contact Information section of this policy.

Data Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage practices and limiting access to your information to authorized personnel only.

While we take these precautions, no method of electronic transmission or storage is completely secure. We encourage you to use caution when sharing sensitive information online.

Please note that our website contact forms may not fully conform to HIPAA security parameters. If you need to communicate protected health information, we recommend contacting us directly by phone.

Terms & Conditions of Use

These Terms & Conditions govern your access to and use of the Headspace Physio website located at www.headspacephysio.com. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

Use Restrictions

You agree not to:

Use this website for any unlawful purpose or in violation of applicable laws or regulations
Attempt to gain unauthorized access to any portion of the website or any connected systems or networks
Transmit harmful, offensive, or disruptive content through or in connection with this website
Reproduce, distribute, modify, or create derivative works from any content on this website without express written permission
Use automated tools, scripts, or bots to scrape, crawl, or extract data from this website
Impersonate Headspace Physio or any of its personnel in any communication or representation

Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and service descriptions, is the property of Headspace Physio and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Nothing on this website grants you a license or right to use any trademark, service mark, or logo belonging to Headspace Physio without prior written authorization.

Third-Party Links

Our website may contain links to third-party websites for your convenience and reference. Headspace Physio does not control these websites and is not responsible for their content, privacy practices, or terms of use. The inclusion of any link does not constitute an endorsement.

We encourage you to review the privacy policies of any third-party websites you visit.

Termination

We reserve the right to restrict or terminate your access to this website at any time, without notice, for conduct that we determine, in our sole discretion, violates these Terms or is otherwise harmful to our users, third parties, or our business interests.

Governing Law

This Privacy Policy and these Terms & Conditions are governed by the laws of the State of Tennessee, without regard to its conflict of law principles. Any disputes arising from your use of this website or our services shall be subject to the jurisdiction of the appropriate courts located in the State of Tennessee.

Changes to Terms

We reserve the right to update or modify this Privacy Policy and these Terms & Conditions at any time. Changes will be effective upon posting to this page with an updated effective date. We encourage you to review this page periodically. Your continued use of this website following any updates constitutes your acceptance of the revised terms.

Contact Information

If you have any questions about this Privacy Policy or these Terms & Conditions, please contact us:

Headspace Physio 2835 Northpoint Blvd, Suite 105 Chattanooga, TN 37343

Phone: (423) 668-6252

Fax: (423) 668-6110

Email: info@headspacephysio.com

Website: www.headspacephysio.com